Frequently Asked Questions (FAQ)
1. What products do you sell?
We provide a wide range of technology solutions including laptops, desktop computers, computer accessories, and related electronics.
2. Do your products come with a warranty?
Yes, all our computers and accessories come with a manufacturer’s warranty. Additional warranty or protection plans may also be available.
3. Can I order online?
Absolutely! You can place your order directly through our website, and we’ll deliver to your preferred location.
4. Do you offer technical support?
Yes, we provide after-sales support to help you set up, troubleshoot, or get the best out of your device.
5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options.
6. Do you ship outside Cincinnati?
Yes, we deliver across the U.S., and international shipping is available on select items.
7. Can I return or exchange a product?
Yes, we have a customer-friendly return policy. Items can be returned or exchanged within the return period as long as they are in original condition.
8. Do you offer bulk or business-to-business (B2B) sales?
Yes, we provide bulk orders and reseller options for businesses, schools, and organizations.
9. How can I contact customer service?
You can reach us via our “Contact Us” page, email us at [email protected], or call us at (513) 638-3805.
10. Do you offer custom-built computers?
Yes! We can help you build or configure custom PCs to match your business, gaming, or professional needs.